CSKern Email Setup
You'll need the following details to setup your email:
- Incoming mail server: mail.yourdomain.com
- Outgoing mail server: mail.yourdomain.com
- Username: Provided to you.
- Password: Provided to you.
- POP3 Port: 110
- SMTP Port: 25
- Alternative SMTP Port: 587
IMPORTANT NOTE: CS Kern does not offer technical support for your desktop system or software or mobile device of any kind. We are merely a service provider and as such our responsibility ends when the services are working.
If you encounter difficulties setting up your email client you should first reference an internal or 3rd party IT support provider. If your IT support provider fails to resolve the issue please have them contact us.
If you suspect there are problems with our services, please contact us.
To access your email via you webmail interface, you'll need to browse to one of the following in your desktop browser:
- Regular system: mail.yourdomain.com
- New cloud system: mail.yourdomain.com or webmail.yourdomain.com
Configuring Microsoft Outlook
Any relatively modern version of Microsoft Outlook will connect to our mail server without issue. Outlook 2010, Outlook 2007, and Outlook XP are tested and working. Older versions will probably work but we do not recommend them.
Connecting Outlook 2010 to our regular mail system.
- Open outlook and then open the 'file' menu. If you have no accounts configured it may just ask you straight-away to add a new account. If it does, just select add a new email account and continue at step 3.
- Click on "Add Account". If this button is not preset simply click on 'Account Settings', then 'New' on the email tab.
- Select the "Manually Configure Server Settings" option and click next.
- Select the "Internet E-mail" option and click next.
- Fill out the details like you see in this image, substituting your own information in. Be sure to substitute yourdomain.com with your own domain. Once you've filled in all the details click the "Test Account Settings" button.
- Be sure to enable SMTP authentication. To do this, click the 'More Settings...' button in the lower right corner. In the window that this opens, click on the 'Outgoing Server' tab and check the 'My outgoing server (SMTP) requires authentication. Keep it set to 'Use same settings as my incoming mail server' and click 'Ok'.
- Once these tests complete successfully you're all done. Just click Next then Finish.